Privacy Policy – 88fb88 Online Casino Bangladesh

1. Introduction

This Privacy Policy ("Policy") describes how 88fb88 ("88fb88", "we", "us", "our"), the operator of the online casino and sports betting platform at https://88fb88.app ("Platform"), collects, processes, stores, transfers, and protects personal data belonging to users of the Platform ("you", "Player", "User").

By registering an account on the 88fb88 Platform or by continuing to use the Platform after this Policy has been updated, you acknowledge that you have read and understood its contents and that you consent to the processing of your personal data as described herein. This Policy forms part of the Terms and Conditions of the Platform and should be read alongside them.

88fb88 takes the privacy and security of personal data seriously. We apply industry-standard technical and organisational measures to protect your information against unauthorised access, loss, disclosure, or misuse. Our Platform uses 256-bit SSL encryption across all pages, and all data storage systems are protected behind access controls and audit logging.

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Your Data Is Safe: 88fb88 does not sell, rent, or trade your personal data to third-party advertisers. Your information is used exclusively to operate and improve the Platform, process your transactions, and fulfil our regulatory obligations.

2. Personal Data We Collect

Categories of information gathered during registration and Platform use

88fb88 collects personal data only where it is necessary for the lawful operation of the Platform, the processing of financial transactions, the verification of player identity, and the improvement of the user experience. The categories of personal data we collect include the following:

Category A

Registration and Identity Data

When you create an account on the 88fb88 Platform, we collect:

Full legal name as it appears on your official identification document.
Date of birth (used for age verification — minimum age is 21).
Residential address, including city, district, and postcode.
Bangladeshi mobile phone number (used for OTP-based login verification).
Email address (used for account notifications and support communications).
A copy or reference number of your Bangladeshi National Identity Card (NID) or valid passport.

Category B

Financial Transaction Data

To process deposits and withdrawals in Bangladeshi Taka (BDT), we collect:

bKash, Nagad, Rocket, or Upay mobile wallet number linked to your account.
Bank account details (account number, bank name, branch) where bank transfer is the selected payment method.
Transaction reference numbers, amounts, timestamps, and processing status for all deposits and withdrawals.
Records of any source-of-funds documentation provided in connection with large transactions.

Category C

Platform Usage and Behavioural Data

As you use the Platform, we automatically collect:

IP address and approximate geographic location derived from it.
Device type, operating system version, and browser or app version.
Session start and end times, session duration, and pages or games visited.
Betting history, game history, wager amounts, wins, and losses.
Responsible gaming tool usage, including deposit limits set and self-exclusion requests.

Category D

Communications Data

When you contact 88fb88 support, we retain:

Live chat transcripts and Telegram message logs with our support team.
Email correspondence sent to or received from [email protected].
Records of formal complaints, dispute submissions, and their resolution outcomes.
Feedback submitted through any platform feedback mechanism.

3. How We Use Your Personal Data

88fb88 processes personal data only for specific, legitimate purposes. We do not process your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we use personal data are as follows:

Purpose	Legal Basis
Account registration and identity verification	Contractual necessity
Processing deposits and withdrawals in BDT	Contractual necessity
Age verification (21+ requirement)	Legal obligation
Fraud detection and prevention	Legitimate interest
Anti-money laundering (AML) compliance	Legal obligation
Responsible gaming monitoring and player protection	Legitimate interest / Legal obligation
Customer support and dispute resolution	Contractual necessity
Platform performance analytics and improvement	Legitimate interest
Sending account-related notifications and security alerts	Contractual necessity
Sending promotional communications (where consent given)	Consent

88fb88 will never use your personal data for automated decision-making that produces significant legal effects without providing you the right to request human review of that decision. Where profiling is used (for example, to flag unusual betting patterns for responsible gaming review), you may request an explanation of how that assessment was reached by contacting our support team.

4. Cookies and Tracking Technologies

The 88fb88 Platform uses cookies and similar technologies to maintain session state, remember your preferences, detect fraudulent login attempts, and gather aggregated analytics about how the Platform is used. Cookies are small text files stored on your device by your browser.

Strictly Necessary Cookies

Session and Security

These cookies are essential for the Platform to function. They maintain your logged-in session, preserve your language and currency preference (BDT), and support OTP-based login verification. These cookies cannot be disabled without breaking core Platform functionality.

Analytics Cookies

Platform Performance

We use first-party analytics cookies to understand which sections of the Platform are most frequently visited, average session duration, and common navigation paths. This information is used solely to improve the Platform experience for Bangladeshi players. No personally identifiable data is included in analytics reports.

Functional Cookies

Preferences and Personalisation

Functional cookies store your Platform preferences — such as your preferred game category (e.g., cricket betting, slots) and responsible gaming settings — so that these are remembered between sessions. You may clear these cookies at any time through your browser settings, although doing so will reset your saved preferences.

You may manage cookie preferences through your browser or device settings. Blocking strictly necessary cookies may impair your ability to log in or complete transactions on the 88fb88 Platform.

88fb88 does not sell, rent, or otherwise share your personal data with unaffiliated third parties for their own commercial purposes. We share personal data only in the following limited circumstances:

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Payment Service Providers

To process your deposits and withdrawals in Bangladeshi Taka, we share necessary transaction data with payment partners including bKash, Nagad, Rocket, Upay, and our banking partners. These providers receive only the minimum data required to complete the transaction and are contractually prohibited from using it for any other purpose.

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Game Software Providers

Third-party game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive a pseudonymous player identifier in order to deliver their games within the 88fb88 Platform. These providers do not receive your name, contact details, or financial data.

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Legal and Regulatory Authorities

88fb88 may disclose personal data to law enforcement, financial intelligence units, or other regulatory bodies where we are required to do so by applicable law, or where disclosure is necessary to prevent, detect, or investigate fraud, money laundering, or other serious criminal activity.

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Identity Verification Services

To fulfil our Know Your Customer (KYC) obligations, we may share identity documents with specialist third-party verification providers. These providers process identity data strictly for verification purposes and are bound by confidentiality obligations consistent with this Policy.

6. Data Retention

88fb88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to maintain an active account relationship with you, or as required by applicable law. The following general retention periods apply:

Data Category	Retention Period
Account registration and identity data	Duration of account + 5 years after closure
Financial transaction records	7 years from transaction date
Betting and gaming history	5 years from date of activity
Customer support communications	3 years from last interaction
Responsible gaming records	Duration of exclusion + 5 years
Marketing consent records	Until consent is withdrawn + 1 year

Where retention is required solely for legal compliance purposes, 88fb88 will restrict further processing of that data to the extent consistent with the compliance obligation. Upon expiry of the applicable retention period, data is securely deleted or irreversibly anonymised.

7. Your Data Rights

As a user of the 88fb88 Platform, you hold the following rights in respect of your personal data. To exercise any of these rights, contact us at [email protected] with your account details and a description of your request. We will respond within a reasonable timeframe consistent with applicable law.

Right 1

Right of Access

You may request a copy of all personal data held by 88fb88 that relates to you. We will provide this in a structured, commonly used format. We reserve the right to charge a reasonable administrative fee for manifestly repetitive or excessive access requests.

Right 2

Right to Rectification

If any personal data held by 88fb88 about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay. Note that correcting identity data (name, date of birth, NID number) may require re-verification of your account.

Right 3

Right to Erasure

You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other lawful basis applies), or where the data has been unlawfully processed. This right is subject to overriding retention obligations under applicable law, particularly financial and AML record-keeping requirements.

Right 4

Right to Withdraw Consent

Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time by contacting support or updating your account notification preferences. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

Right 5

Right to Restrict Processing

In certain circumstances — for example, where you contest the accuracy of your data or have objected to processing — you may request that 88fb88 restrict the use of your personal data while the matter is under review. During a restriction period, we will store the data but not actively process it beyond what is strictly necessary.

8. Data Security Measures

88fb88 implements a range of technical and organisational security controls to protect personal data against unauthorised access, accidental loss, alteration, or disclosure. Our key security measures include:

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256-Bit SSL Encryption

All data transmitted between your device and the 88fb88 Platform is protected by 256-bit SSL/TLS encryption. This ensures that your login credentials, payment information, and personal data cannot be intercepted by third parties in transit.

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OTP Two-Factor Authentication

88fb88 uses OTP-based two-factor authentication delivered to your registered Bangladeshi mobile number for all account logins. This adds a critical second layer of protection beyond your password alone, making it significantly harder for unauthorised parties to access your account.

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Access Controls and Audit Logging

Access to personal data within 88fb88's internal systems is restricted on a strict need-to-know basis. All internal access to player account data is logged and monitored. Employees with legitimate access are subject to confidentiality obligations and regular security training.

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Regular Security Reviews

88fb88 conducts periodic reviews of its data security practices and technical infrastructure. Where vulnerabilities are identified, remediation is prioritised without delay. Players are notified promptly in the event of any data breach that may affect their personal information.

9. Marketing Communications

88fb88 may send you promotional communications — including information about bonuses, new games, cricket betting markets, slots tournaments, and seasonal offers tied to events such as BPL, IPL, Eid, and Pohela Boishakh — where you have given explicit consent to receive such communications at the time of account registration or subsequently through your account notification settings.

You may opt out of marketing communications at any time by updating your notification preferences within your account dashboard or by sending a written opt-out request to [email protected]. Opting out of marketing communications does not affect the delivery of transactional messages related to your account, such as deposit confirmations, withdrawal notifications, and security alerts, which are sent regardless of marketing preferences.

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No Spam Policy: 88fb88 does not send unsolicited bulk messages. All promotional communications are sent only to players who have opted in. We do not share your mobile number or email address with third-party marketers.

10. Minors and Age Restriction

The 88fb88 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect or process personal data belonging to individuals under the age of 21. If we become aware that personal data has been collected from an underage individual, we will immediately suspend the associated account, return any deposited funds to the verified payment method, and permanently delete the personal data collected in connection with that account.

If you are a parent or guardian and believe that an underage individual in your care has registered on the 88fb88 Platform, please contact us immediately at [email protected] so that we can take prompt action. Please include as much detail as possible to help us locate and close the account quickly.

11. Changes to This Privacy Policy

88fb88 reserves the right to update or amend this Privacy Policy at any time. Material changes to this Policy will be communicated to registered players via the email address on file or via a prominent notice displayed on the Platform prior to the changes taking effect. Minor clarifications or formatting changes may be made without specific notification.

The date at the top of this page reflects the date on which the Policy was most recently revised. We encourage you to review this Policy periodically to stay informed about how 88fb88 protects your personal data. Continued use of the Platform following any update constitutes acceptance of the revised Policy.

12. Contact and Data Requests

For any questions, concerns, or formal requests relating to this Privacy Policy or the processing of your personal data by 88fb88, please contact us using the details below. We are committed to responding to all data-related enquiries promptly and transparently.

Email: [email protected]

Live Chat: Available 24/7 on the Platform

Telegram: @88fb88support

Response Time: Data access requests handled within 14 calendar days

When submitting a data access, rectification, or erasure request, please include your registered mobile number and the email address associated with your 88fb88 account so that we can verify your identity before processing the request. This step is required to prevent unauthorised disclosure of personal data to third parties.

88fb88 Privacy Policy

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